Scenic Area Intelligent Management System Solution

With the rapid development of tourism, there have been many problems such as large passenger flow, complicated personnel, difficulty in decentralized management of facilities, poor information between management departments, and many hidden dangers in tourist areas. Therefore, it is imperative to make full use of the information technology of the Internet of Things to advance the informationization and management of the tourism industry. In light of the characteristics of Jingyuan Hall area and other places, Xiao Bian has put together a system solution for intelligent management in the Jingyuan area to improve the effective management within the Jingyuan area and provide accurate and efficient Jingyuan area. , Real-time management and monitoring methods to enhance the quality of service in the Park area.

1. Entrance ticket management

E-ticket: RFID electronic double-frequency ticket is used as a ticket for tourists in the tour area. Each ticket is accompanied by a high-frequency RFID and active RFID chip identification card to store identity information.

Incoming ticketing: In the absence of people at the scene, traffic personnel access the channel according to their authority and are fully intelligentized.

Ticket Examiner: In Jingyuanguan District and other tour areas, ticket inspectors use hand-held ticket inspection machines to conduct spot checks on tourists. Without the need for tourists to cooperate, they can read electronic books at a long distance with a reading head on a ticket inspection machine. The information in the tag is matched against the picture of the ticket buyer displayed on the handheld ticket inspection machine.

Recycling: Set up the recovery box beside the exit passage. After the staff conducts the electronic consumer settlement, the electronic ticket will be put into the box, and after being disinfected by ultraviolet rays, it can be put back into use.

Electronic payment: Tickets support recharging, which can be used for catering, shopping, etc., in the area, avoiding the inconvenience of carrying wallets at all times, and reducing the amount of cash that the on-site sellers have to offer in order to change the value of the money, but also to the tourists. It's a lot easier.

2. Staff Management

Due to the characteristics of large area, many attractions, numerous people, and complicated supervision, Jingyuan Hall area covers the entire supervision area through effective access to entrances, exits, scenic spots, roads, and some necessary areas to install base stations in the supervision area. The following basic functions:

Personnel positioning: real-time understanding of the exact location of each visitor and staff in the management area;

Staff statistics: managers can keep track of the number of tourists and staff at a certain point in time;

Personnel activity route management: Real-time monitoring and historical query of personnel activities;

Staff Attendance Management: Real-time understanding of staff arrivals, fixed personnel off the job.

Visitors are separated and searched: In crowded public places, using RFID technology, the General Control Center can track and at any time inquire about the specific location information of each tourist.

Visitor Density Management: When the density of people in certain scenic spots is too high, the system will automatically remind staff to guide and achieve a balanced distribution of visitors.

Security rescue emergency treatment: In the event of a sudden rescue incident, when a fire or power outage occurs in a building or outdoor area, and the visitor urgently calls for help, the control center assigns the nearest employee to carry the RFID handheld device for on-site rescue at the first time. jobs.

3. Vehicle Management

Realize vehicle real-time location management and information statistics, tracking of vehicle travel route, operation vehicle detailed information display and maintenance time reminding, operation management of vehicle and driver, attendance management and statistics of operating vehicle personnel, number of vehicle entrance and exit, time inquiry, operation Command and dispatch management of vehicle departure/return, and parking space allowance statistics in the management area.

4. Asset Management

Asset positioning: managers can query the location of assets in real time;

Regional asset statistics: managers can know in real time the types of assets, quantity and other information in a certain region;

Real-time records of asset inspections: Inspectors carry handheld PDAs to inspect equipment, upload inspection records in real time, and learn past inspection records, making inspection information continuous, and reducing paper and duplicate records;

Illegal movement alarm: When the asset owner removes the asset and moves it to the door, the system will automatically check the matching information of the asset and the owner. If the information does not match, the system will automatically alarm and automatically track the movement path of the asset to help the management personnel find Back.

Asset Leasing Management: The asset tag contains information such as name, model, attribution, custodian, warranty period, and statistics time. Management personnel can modify these contents through a handheld reader/writer. The system can track the entire lease management process of the equipment, including the storage, delivery, inventory, transfer and maintenance of the equipment.

Asset anti-theft alarm: Install intelligent electronic tags on valuable assets and rare items. When the assets are not authorized, such phenomena as tilt damage, mobile theft, etc., the system immediately sound and light alarm, and send SMS to the management personnel's mobile phone , And call the alarm phone.

Video linkage: When an alarm occurs, the system will automatically mobilize the nearby camera to track and shoot the alarm scene.

5. Information push

Electronic guide

The intelligent electronic tour guide can provide an optimal tour route according to the locations of attractions in the tour area, the real-time dynamic flow of the attractions, and the preferences of the tourists in the tour, and can remind the tourists according to the traffic situation of the site personnel. Attractions, facilities need to wait in line, or too many people, it is not appropriate to go and so on.

Temporarily send service information to tourists

At a suitable time, information on temporary activities, such as special performances and flavored meals, will be sent to the tourists via mobile phone text messages or by visitors holding smart guide PDAs.

Fun game interaction

For scenic spots, playgrounds, and main parks, etc., RFID technology products can be used to locate and search for features and provide interesting search and entertainment games.

6. Environmental Monitoring Management

Using sensors to sense specific parameters of the environment, real-time monitoring: air temperature, humidity, understanding the temperature, humidity state of the measuring environment, the degree of dust pollution, the concentration of carbon monoxide in the atmosphere, the intensity of the light, the size of the wind/level status, and the status of the reservoir The acid-base strength of the water; the content of water in the soil; rainfall; noise pollution.

The construction of a comprehensive information management platform for the tourism industry, such as the modern Jingyuanguan District, is a product of the development of the network technology in the information era and is also an era of the informationization of the tourism industry in the future. The rational development and utilization of these resources will enable the tourism business units to manage Various social aspects such as tourism services, security protection, resource protection, and sustainable development have received different results. The overall management level and service capabilities of the tourism industry will be greatly improved.

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