Want to buy an Apple iPhone 7 Plus? You don't have to go to the e-commerce website to click on the page, just a command, the intelligent robot can help you place an order; want to know where your order is sent? Also, you don't have to do it yourself, intelligent robots can help you inquire; want to know if there is a discount on imported milk in Jingdong recently? Intelligent robots will comprehensively compare the brand information to give you the best choice. Before I got up in the morning, I told the intelligent robot to call a taxi. When you go downstairs, the taxi is already waiting for you on the roadside; according to the dishes in the refrigerator, the smart refrigerator can recommend the most reasonable recipe for the user; if the user does not know how to cook, it can also be taught by video interaction; Shopping in many remote areas has been a problem in the past due to inconvenient transportation. However, with Jingdong drones and rural promoters, even users in remote areas can enjoy the convenience and convenience of e-commerce shopping. With unmanned delivery vehicles that can self-guide and automatically sense the environment, it is more convenient for white-collar workers in office buildings to receive express delivery. Even “brushing face†can be used for identity authentication; and goods are transported from warehouse to branch center. It is no longer necessary to arrange for several truck drivers to take turns driving, and to complete the task with an indefatigable unmanned truck; through the robot with artificial intelligence, the warehouse for storing goods is also unmanned, which not only greatly reduces the cost, but also Greatly improve the efficiency of storage and selection of goods... These seemingly magical scenes are not fragments of sci-fi blockbusters, but the application scenarios of artificial intelligence that Jingdong paints for users. Since the Internet entered the second half, the concept of artificial intelligence has become more and more popular. From foreign Microsoft's Microsoft IBM to domestic BAT giants, more and more IT companies are in the midst of an intensive layout around artificial intelligence. The birth and landing practice of related technologies has created a beautiful blueprint for the future of artificial intelligence life. As an IT company with long-sleeved talents in the fields of e-commerce, finance, and cloud computing, what kind of technology research has Jingdong carried out in the field of artificial intelligence? What implementation practices have been carried out? With the help of artificial intelligence technology, what kind of service can Jingdong provide to users in the future? At the GIF 2017 Geek Park Innovation Conference held recently, Zhang Chen, CTO of Jingdong Group, unveiled the answers to these questions one by one. “In the past 12 years, everyone has learned that Jingdong is a very good service company. Jingdong has three core points: cost, efficiency and user experience. These three points are all done in the industry.†Zhang Chen said. "In the next 12 years, Jingdong will continue to do these things to the extreme, but our approach will change, using artificial intelligence to make them the ultimate." "The real key point of artificial intelligence is the application scenario and big data. If there is no suitable application scenario, there is no corresponding big data, and there are more experts who are more eager to be a good woman." Zhang Chen said that artificial intelligence is the most important. Several points, including natural language recognition, image recognition to smart logistics, smart supply chain, from intelligent technology, Internet finance to cloud computing services, have many application scenarios in Jingdong. It is particularly worth mentioning that in addition to the traditional things that can be done with artificial intelligence, Jingdong has many application scenarios that other companies do not have. “A company with a successful artificial intelligence application must be a company with a very clear application scenario. Jingdong has a very clearly defined application scenario, as long as the technology comes out, it can be tested immediately, without waiting until the technology is fully mature.†When it comes to the practice of artificial intelligence, Zhang Chen said that, like Jingdong's smart home assistant, it is already on the market. Many of the application scenarios, as depicted at the beginning of this article, can already be implemented on the web. In terms of natural language processing, Jingdong’s rapid development over the years has also brought huge customer service consultations. Now Jingdong has nearly 50% of pre-sales services completed by robots. The immediate goal is to reach 80%. And the satisfaction of consulting should exceed 80%, exceeding some artificial businesses. These are very good application scenarios for artificial intelligence. Smart supply chain is also a good application scenario for artificial intelligence. As the core of the retail enterprise, it includes the ability of smart supply chain such as sales forecasting, dynamic pricing, and automatic replenishment, which largely determines the competitiveness of the company. Through artificial intelligence algorithms, companies can provide intelligent dynamic pricing for commodities through product inventory, life cycle, promotion activities, and merchant price, which not only can increase the sales of goods, but also increase the gross profit margin of enterprises. In addition, intelligent marketing that provides customized and exclusive services to meet the needs of users, artificial intelligence can be used in smart logistics and other fields that provide users with excellent logistics experience. Zhang Chen revealed that in order to further improve Jingdong's user experience, in the next 12 years, Jingdong Smart Logistics will have three main directions: 1, drone For JD.com, drones are an important shift in the remote areas and rural people to experience e-commerce from 0 to 1. This is a very sentimental thing. Because the logistics cost in the remote areas has been too high, if you want to do the e-commerce in remote areas of China, you must have a logistics method that is closer to the people, and this is the drone of Jingdong. Through Jingdong drones and hundreds of thousands of rural promoters across the country, JD.com can deliver goods to remote villages. In the future, if the battery life can achieve breakthroughs, the application range of Jingdong UAV will also expand rapidly. 2, unmanned car Nowadays, we can often see that the couriers of Jingdong are passing through the streets and alleys. And if the future Jingdong's turnover has grown to ten times today, isn't it the Jingdong distribution staff? How to solve this problem? In order to solve this problem, Jingdong launched two unmanned vehicle projects. One is the unmanned delivery vehicle. Through low-speed driving and self-guided navigation, as well as planning the driving route through the sensing environment, the unmanned delivery vehicle can drive to the office building without the need for a dispatcher, thereby greatly alleviating the problem of insufficient manpower; second, unmanned trucks, that is, for highways, etc. A simpler application scenario takes goods from the warehouse to the branching center via an unmanned truck. In the United States, unmanned trucks are also the fastest-developing unmanned vehicles, and are likely to be the first unmanned vehicles to be able to operate. 3, no warehouse Jingdong is facing two major challenges while its business is developing at a rapid pace. One is that land resources are becoming scarcer, and the other is that it is getting harder and harder. In order to solve these two challenges, at the end of 2017 or early 2018, Jingdong will build a 30,000 square meter unmanned warehouse near Yizhuang, Beijing. Using artificial intelligence to guide production and let the robot integrate into the production process, not only can the warehouse space be used more fully than in the past, but also the storage cost can be greatly reduced through various scheduling algorithms, and the efficiency of storage and selection can be improved comprehensively. "Jingdong has already achieved China's first place in the supply chain. In the future, we will do well in the fields of drones, unmanned vehicles, unmanned warehouses, etc. We can also export to the society and export this capability to the whole industry, so that everyone Can enjoy the benefits and convenience brought by artificial intelligence." Zhang Chen said, "such as smart supply chain sales forecast, dynamic pricing, automatic replenishment, what to buy? Where to buy? How much to buy? Including sales information The information that the user needs is returned to the manufacturer, letting them know what kind of products should be produced, how much to produce, and making the entire smart supply chain two-way, which can bring great value to the whole society." Zhang Chen revealed that the future Jingdong will have three core business groups of e-commerce, finance and Jingdong Cloud. In the next 12 years, JD will export its full range of capabilities to the unified Jingdong cloud platform through cloud computing, including computing power, storage capacity, transaction capability, big data capabilities, and artificial intelligence. Ability, financial technology capabilities... "China has missed many development opportunities in the past, and now must seize the opportunity of the fourth industrial revolution. In the future, every enterprise, including government departments, should embrace the changes brought about by AI artificial intelligence. Jingdong has already carried out in the field of artificial intelligence. Very in-depth deployment. I believe that in the near future, JD will be the most extensive and in-depth practitioner of artificial intelligence, and will play an important role in promoting China's artificial intelligence era." Zhang Chen said. The Hydrogel Screen Protector is made of imported material with TPU as the base material and is combined with hydrogel. It has super ductility and retractability, and can perfectly adapt to curved screens and screens with excessively curved edges, so as to fit perfectly without leaving white edges, and basically does not affect the touch experience. It has a strong and effective self-healing function, is impact-resistant, durable, and has better toughness, and has a certain buffering effect on the collision of sharp objects. 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